1 What Responsible Gaming Means
Responsible gaming means enjoying gaming on your own terms — where you stay in control, not the game. On 11up, it means sticking to a set budget, playing for entertainment, and never chasing losses with bigger bets.
In Bangladesh's online gaming culture, many young players start out just for fun but gradually drift toward addiction. 11up is committed to playing an active role in preventing this. That's why responsible gaming tools and guidelines are always available on our platform.
Gaming becomes a problem when it starts to negatively affect your family, work, studies, or finances. Responsible gaming means staying aware of these boundaries and seeking help when needed.
2 Signs of Gaming Addiction
Gaming addiction often develops gradually, making it hard to recognise early on. 11up wants you to be able to spot the warning signs yourself and stay on the path of responsible gaming. Be alert if you notice any of the signs below.
- Chasing losses with more bets
- Feeling restless or irritable at the thought of stopping
- Hiding gaming habits from family or friends
- Borrowing money or selling assets to fund gaming
- Skipping work or studies to play
- Staying within a set budget
- Being able to accept losses and walk away
- Treating Gaming as Entertainment
- Making time for family and social life
- Financial responsibility first, gaming second
3 How to Set Limits on 11up
The most effective way to game responsibly is to set your limits in advance. You can easily configure the limits below in your 11up account settings.
| Limit type | Description | Active Hours | Change |
|---|---|---|---|
| Daily Deposit Limit | Maximum daily deposit amount in BDT | Instant | 72 Hours |
| Weekly bet limit | Total weekly bet amount in BDT | Instant | 72 Hours |
| Monthly loss limit | Maximum monthly loss you are willing to accept | Instant | 30 days |
| Session time limit | Maximum continuous play duration | Next session | At any time |
| Cooling-Off Period | Temporary break (1 day – 6 weeks) | Instant | Upon expiry |
| Self-exclusion | Long-Term Closure (6 months – 5 years) | Instant | No change |
Log in to your account
Log in to your account on 11up and click the profile icon.
Go to the Responsible Gaming section
Find the "Responsible Gaming" section within your account settings.
Select your preferred limit
Choose the limit type that suits your needs — deposit, bet, loss, or session limits.
Set amount
Set realistic limits based on your monthly income and expenses.
Confirm
Once a limit is confirmed, it will take effect immediately or from the start of your next session.
4 Smart financial planning
Financial awareness is the cornerstone of responsible gaming. 11up always advises keeping your gaming budget separate — it should never come from money set aside for daily expenses, bills, or your family.
- Set a fixed amount for gaming each month and stick to it.
- Never place bets with a credit card or borrowed money.
- Do not think of gaming as an investment or a way to earn money — it is purely entertainment.
- Resist the urge to chase your losses with more bets.
- Stick to your preset time limit even when you are on a winning streak.
5 Self-assessment checklist
Take a moment to review your gaming habits. If you answer "Yes" to any of the questions below, consider it a warning sign. The first step toward responsible play is an honest self-assessment.
Self-assessment questionnaire
6 Protection of Minors
11up strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and KYC documents may be requested in cases of suspicion.
- Keep your device and account out of reach of younger family members.
- Never share your password and keep auto-login disabled on your device.
- Make sure Parental Controls are enabled on your child's device.
- Keep gaming applications hidden from minors.
7 Help & resources
Dealing with gaming addiction alone can be difficult. Asking for help is not a sign of weakness — it takes real courage. 11up is here for you and always ready to provide the support you need.
Speak with a mental health professional
Remember, the whole point of responsible gaming is to keep gaming as a small, enjoyable part of your life. Play with 11up — play happy, play safe.